The knowledge layer your MSP is missing
Lexful auto-organizes runbooks, credentials, and asset records from the tools your team already runs, so nothing is lost at incident time.
Knowledge scattered across 6 tools is not a knowledge base
- Runbooks buried in 6-month-old tickets nobody can find
- Credentials spread across password managers, spreadsheets, and shared drives
- Asset records that haven't been updated since the last server swap
- Onboarding a new tech means weeks of tribal knowledge transfer
- Every 2am incident starts with a search instead of a fix
We built Lexful after watching a 40-seat MSP shop lose a client because their password documentation hadn't been updated since their last senior engineer quit eight months earlier. The on-call tech couldn't access the firewall during a critical outage. The password was in a spreadsheet that had been archived to a folder nobody knew existed.
That shop had ticketing tools, a wiki, a PSA, and a shared drive. They had the knowledge. It was just scattered across all of them, in the wrong formats, with no single place a tech could trust when things broke at 2am.
Lexful is the layer that connects those tools and gives every tech one place to look.
Three views your techs will actually use
Three steps from scattered to searchable
1. Connect your PSA
Lexful syncs from ConnectWise, Autotask, and your ticketing tools with a read-only API connection. Setup takes under 20 minutes. Nothing to migrate.
2. Auto-organize
Lexful groups your content into runbooks, credentials, and asset records by client environment. AI tags and links related items so nothing sits in isolation.
3. Find it in seconds
Smart search across every client environment. Masked credentials reveal on-demand with a full access log. The right answer is one search away on every ticket.
Connects to your existing tools
Lexful reads from the tools your team already uses. Direct connectors for ConnectWise and Autotask, with more in pipeline.
Start your free 14-day Shop trial
No credit card required. Connect your PSA and see your first client organized in under 20 minutes.