Know exactly what you're managing in every client environment
Lexful keeps hardware, software, and configuration records for each client, updated from your PSA sync, linked to the credentials and runbooks that govern them.
Hardware, software, and config in one linked record
Every asset record in Lexful ties the physical or virtual device to its network configuration, installed software, warranty status, and the credentials and runbooks that govern it. When a tech is working a ticket, the asset record gives them full context.
- Hardware: make, model, serial, warranty expiry
- Network: IP, hostname, MAC, VLAN
- Software: installed apps, license keys, versions
- Linked credentials (vault) and governing runbooks
- Last-modified by and timestamp on every field
When asset records pay off
Warranty expiry alert
Three hardware warranties across your client base expire in 90 days. Lexful flags them before they lapse, so you can have the renewal conversation with the client before a critical device goes out of support with no coverage.
Network incident context
An alert fires on a client's firewall. Your tech opens the asset record, finds the IP, model, admin credential link, and the existing failover runbook in one view. They're on the fix in under three minutes, not 30.
Client QBR preparation
Preparing for a quarterly business review used to mean pulling reports from three systems. Lexful gives you the full asset inventory for any client in one export: hardware age, software versions, upcoming renewals.
Client environment growth
When a client opens a new office, their asset count grows by 30 devices. Your tech records them in Lexful once, links their credentials and network details, and every future ticket on those devices starts with full context already in place.
Full asset records for every client in days
Import from your PSA or CSV. Build records manually. Lexful links assets to credentials and runbooks automatically. Free to start.